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Returns & Exchanges

• UCA shirts can be returned or exchanged within 14 days of delivery.

• Items must be unworn, unwashed, and in original condition with tags attached.

• Customer is responsible for return shipping costs unless the item arrived damaged or defective.

Refunds

• Refunds will be issued to the original payment method once the returned item is received and inspected.

• Shipping fees are non-refundable.

• Pre-order cancellations are not eligible for refunds once production begins.

Defective or Wrong Item

• If you receive the wrong item or a damaged shirt, contact us within 7 days of delivery at [your email] with photos. We’ll send a replacement at no additional cost.

Non-Returnable Items

• Clearance, discounted, or final-sale items cannot be returned or refunded.

Processing Time

• Orders are processed Monday–Friday (excluding holidays).

• Pre-order items will ship once production is complete. Estimated timelines will be provided on each product page.

Shipping Methods

• Standard shipping within the U.S. typically takes 3–7 business days once the order has been processed.

• Expedited options may be available at checkout.

Shipping Costs

• Calculated at checkout based on location and order size.

• Free shipping promotions may apply to select items or events.

International Orders

• At this time, we primarily ship within the U.S.

• International shipping may be offered in the future — stay tuned!

Tracking

• You will receive a tracking number via email once your order has shipped.

Delays

• UCA is not responsible for delays caused by shipping carriers, weather, or other unforeseen circumstances once packages leave our facility.

🔥 Pre-Order Note

All UCA merchandise is currently available for pre-order only. By placing a pre-order, you secure your item in the first production run. Estimated ship date will be updated on each product page. Please note that pre-orders cannot be canceled or refunded once production begins.